Department of Health and Social Care (DHSC) -
The telecommunications industry is leading a programme of work to switch telephone networks from analogue to digital. The switchover will be complete for all providers by January 2027. As the digital phone switchover takes place, there is a risk that some analogue telecare devices will not perform reliably on digital networks. This has increased risks for telecare users. This publication, published jointly with Department for Science, Innovation and Technology (DSIT), sets out the actions that stakeholders must take to safeguard telecare users during the digital phone switchover.