Demos -
This report makes a case for the urgent need to improve communication within the NHS. It found that more than half (55%) of people have experienced poor communications from NHS in the past five years and one in ten say their care has been affected as a result. Demos calls on the government for: an expansion of the system of care coordinators; an expansion of the system of care navigators in GP surgeries; and improvements to the uptake and use of the NHS App.
