House of Lords Public Services Committee -
This report includes an action plan, setting out suggestions as to what the Government should do to address the crisis regarding access to emergency care. It finds that, in many cases, patients are attending emergency care services because they have, or feel they have, no alternative. The report concludes that the Government should consider, consult upon, and establish a bold and ambitious new operating model for emergency health care.
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Changing configuration of health services
Commissioning
Competition and choice
Consultations
Developments in primary and community care
Equality and diversity
Integrated care
Leadership and leadership development
Local authorities, public health and health inequalities
Mental health
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NHS finances and productivity
NHS measurement and performance
Patient involvement, experience and feedback
Patient safety
Quality of care and clinical outcomes
Regulation, governance and accountability
Social care
Workforce and employment
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