BJGP Live -
COVID-19 creates an unprecedented situation. Many GP practices are considering introducing video consultations as a matter of urgency to reduce risk of contagion. This preliminary document covers five questions: when are video consultations appropriate in primary care?; how can a GP practice get set up for video consultations?; how can a clinician conduct a high-quality video consultation in primary care?; how should patients prepare for, and participate in, video consultations?; and what is the research evidence for the quality and safety of video consultations?