Local Government and Social Care Ombudsman -
According to this report, the Local Government and Social Care Ombudsman has found problems in nearly two out of every three adult social care complaints it has investigated in the past year. It revealed it is investigating a greater proportion of complaints than previous years – and finding fault on average in 66 per cent of cases. In some casework areas – including those about fees and charging for care – the Ombudsman has upheld nearly three-quarters of investigations (73 per cent).
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