Health system performance for the high-need patient: a look at access to care and patient care experiences

The Commonwealth Fund - 
This report compared the health care experience of U.S. patients with co-morbidities and a functional limitation in the ability to care for themselves to those with multiple conditions but no functional limitations. It found that patients with higher levels of need were more likely to report having unmet medical needs and less likely to report experiences of good patient-provider communication. The findings of this study highlights the importance of tailoring interventions to meet the needs of the highest-need, most complex patients.

• Report
• Associated documentation
• Press release