This report reviews feedback received on the Patient Opinion website. The most common areas of concern raised in the report are about the interaction between patients and staff. The insights collected in this report could be used to improve patient experience and care within the NHS. (Patient Opinion - news)
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Changing configuration of health services
Commissioning
Competition and choice
Consultations
Developments in primary and community care
Equality and diversity
Integrated care
Leadership and leadership development
Local authorities, public health and health inequalities
Mental health
New technologies
NHS finances and productivity
NHS measurement and performance
Patient involvement, experience and feedback
Patient safety
Quality of care and clinical outcomes
Regulation, governance and accountability
Social care
Workforce and employment
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- Mental health
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- Patient involvement, experience and feedback
- Patient safety
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- Public health and health inequalities
- Quality of care and clinical outcomes
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