This letter provides key messages on complaints reform for circulation to boards, cabinets, senior management teams and members. It also provides a summary of the new legislation and details of four regional networking events that will provide further information and support. (Department of Health - letters)
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Changing configuration of health services
Commissioning
Competition and choice
Consultations
Developments in primary and community care
Equality and diversity
Integrated care
Leadership and leadership development
Local authorities, public health and health inequalities
Mental health
New technologies
NHS finances and productivity
NHS measurement and performance
Patient involvement, experience and feedback
Patient safety
Quality of care and clinical outcomes
Regulation, governance and accountability
Social care
Workforce and employment
Categories
- Brexit
- Commissioning
- Competition and choice
- Consultations
- Covid-19
- Digital health and data
- Environment and sustainability
- Equality and diversity
- General election
- Integrated care, collaboration and partnership
- Leadership and leadership development
- Legislation and reform
- Mental health
- NHS finance
- NHS performance and productivity
- Patient involvement, experience and feedback
- Patient safety
- Primary and community care
- Public health and health inequalities
- Quality of care and clinical outcomes
- Regulation, governance and accountability
- Social care
- Voluntary and community sector
- Workforce and employment