Centre for Health Economics (CHE) -
Patients in the English NHS can choose which hospital to attend for planned surgery. Among other things, their choice depends on the quality of care that each hospital provides. But the existing information on hospital quality is often limited and focuses only on the negative experience of patients, for example how many patients died after surgery or were readmitted for unplanned care. Patients increasingly have access to better information on hospital quality. The NHS has recently begun to publish information on improvements in health as reported by patients themselves. This paper tests whether hip replacement patients in England are more likely to attend a hospital that achieves larger improvements in their patients’ health. It finds that health improvements are more important for the choice of hospital than readmission or mortality rates. However, patients’ reaction to quality information is generally limited: even for large changes in quality patients would only be willing to travel few kilometres more.