Health Education England -
The Secretary of State for Health commissioned Health Education England to establish the Independent Primary Care Workforce Commission. Through a literature review, call for evidence, site visits and panel meetings, the Commission wanted to identify and highlight innovative models of primary care that will meet the future needs of patients and the NHS. The accompanying literature review, carried out by RAND Europe, presents a brief overview of reports from professional bodies and policy-focused organisations – from England and internationally – that describe new models for delivering primary care. In addition, this review presents some examples of communication/information technology used in primary care and discuss recruitment and retention challenges facing health professionals in general practice.