This report is based on the NCT's second survey of women’s experiences of their maternity care carried out with the WI. Women are generally positive about the maternity care they receive and many praised the kindness and professionalism of the staff who cared for them. However, some findings gave cause for concern. For example, the survey asked about ‘red-flag’ events – indicators of dangerously low staffing levels, such as a women not receiving one-to-one care during established labour – and found that half of all women surveyed had experienced a red flag event. Postnatal care remains an area of concern with no change in the percentage of women – roughly one in five – telling us they were not able to see a midwife as much as they needed post-birth.