Care Quality Commission (CQC) -
This report contains findings from 18 pilot hospital inspections completed in 2013, the first step in a change to the CQC's approach to inspections. The report concludes that compassionate care is alive and well, as well as a strong commitment to the NHS. However, inspectors found significant variations in quality between trusts and even between services within trusts. It also found that apart from critical care and maternity, most services cannot demonstrate whether they are delivering effective care or not.