This study explored how effective service users find the Care
Programme Approach (CPA) in promoting recovery as they understand it.
Study participants were service users and survivors of 18 and above who
have experienced the CPA since October 2008 and who live in a London
borough. The findings demonstrate that whilst service users hold some
positive views about the 2008 CPA, they also think that significant
improvements are needed if they are to recover.
